Page tree
Skip to end of metadata
Go to start of metadata

The Information Services Disability Group has been meeting since 2013 to provide a discussion forum for services for disabled users. Changes to the Disability Support Allowance and an increase in the demand for our disability scanning service have identified a need for us to monitor more formally our services for disabled users. As such we have changed the existing Disability Group into a more formal meeting who have oversight of our services for disabled users. The new title for the group will be the IS Disability Services Steering Group.

Meeting Date  
Monday 28 November 2016AgendaMinutes
Thursday 9 March 2017AgendaMinutes
Tuesday 23 May 2017AgendaMinutes
Tuesday 19 September 2017AgendaMinutes
Wednesday 6 December 2017AgendaMinutes
Monday 12 February 2018AgendaMinutes
Thursday 24 May 2018  
Thursday 6 September 2018  
Terms of Reference


The IS Disability Services Steering Group has oversight of services for disabled users provided by the Information Services Directorate.


The objectives of the group are:

  1. To monitor current provision of services to disabled users provided by Information Services, including specific oversight of scanning service for disabled users.

  2. To review existing policies, practices and procedures in relation to disabled users of Information Services

  3. To be proactive in identifying areas of concern regarding accessible service provision across Information Services

  4. To make recommendations about actions required  to achieve change or resolve issues with regards improvements to disability access across Information Services

  5. To ensure the view, needs and preferences of disabled users inform service planning and delivery

  6. To understand and align the work of Information Services to disability legislation and public duties.

  7. To promote a better understanding of disability issues across Information Services

  8. To work with the local disability community and representative groups within the University of York and affiliated professional organisations

Frequency of Meetings

4 x two hourly meetings per year will be arranged. These will be mid to late term with a fourth meeting in August or September to prepare for each new academic intake.

Meeting administration

Helen Main is the nominated secretary for the group and will:

  • maintain the Google group and meeting folders

  • arrange meetings

  • prepare agendas

  • take minutes

  • distribute minutes

  • deal with any other matters concerning the administration of the group.

The group members will approve the minutes of the previous meeting at the start of each meeting

Reporting to


Monitoring and review

These Terms of Reference will be subject to annual review. The group will undertake an annual review of its performance, via self-assessment by its members.

Last reviewed Nov 2016




  • Jackie Knowles, Head of Customer Services

Business owners

  • Anthony Sinnott, Access and Procurement Development Manager - business owner for Collections

  • Steve Chapman, Customer Services Manager (Facilities) - business owner for Customer Services (Facilities)

  • Tony Wilson, Academic Liaison Libraryian - business owner for Relationship Management Team

  • Chris Taylor, Digitisation Coordinator - business owner for Digitisation

  • Adrian Young, Head of Desktop & Printing Services - business owner for IT services


  • Mike Dunn - Accessible technology specialist

  • Kirstyn Radford - Copyright Advisor

Ordinary members

  • Alice Bennett  - Information Assistant

  • A member of the Borthwick Institute Searchroom team

External members

  • James Browne - Disability Services

  • Linda Brosnan - Equality and Diversity Office

  • YUSU Disabled Students Officer

  • GSA Accessibility Officer

The Chair can invite others to attend meetings on an ad hoc basis.

The group will review its membership annually to ensure that it best reflects the requirements of our service.

  • No labels