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Student Wellbeing Officer (SWO)

Student Wellbeing Officers provide departmental based support for a variety of student welfare issues.  They provide a “listening ear”, a space for students to discuss any concerns or struggles and can help students navigate the sources of support available. 

SWOs are not able to provide counselling or therapeutic interventions but they can provide practical advice and wellbeing support. 

Jacqui Baker is the dedicated SWO for the Department of Psychology and is based in the department on Tuesdays and Fridays.

Students can book an appointment by emailing Jacqui Baker directly 

The Open Door 

The Open Door is a team of mental health practitioners and registered professionals who provide support to students who are experiencing emotional, psychological or mental health difficulties. They provide brief therapeutic interventions and management of complex psychological difficulties and mental illness.

Samaritans Drop-In Sessions on campus

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide. They run drop-ins on campus every Tuesday during term time. 

When: Term-time Tuesdays, 6 - 8pm

Where: The Wellbeing Room, Goodricke College Nucleus

W: The Open Door 

T:  01904 324140


Online self-referral form available through this link


T:116 123 (free to call)

T: 01904 655 888 (call charges apply)



Nightline is a confidential listening, information and sexual health and sanitary supplies service, run by students for students. We are open from 8pm until 8am every night of the University of York term.

W: Nightline

T: 01904 323735

Or 3735 from any UoY phone


Colleges also provide listening ear and signposting support services to help support wellbeing.  

W: UoY Colleges

This links lists all of the University’s colleges and provides links to their individual websites where you can find contact information.  

Wellbeing Workshops 

The University runs a number of workshops and groups during the academic year with the aim of enhancing wellbeing. Upcoming workshops this term include Pushing through perfectionism, Coping with uncertainty, Managing presentation anxiety, Recognising your self worth and Pushing through procrastination.

Workshops & Groups schedule

Improving Access to Psychological Therapies (IAPT)

IAPT offers evidence-based psychological treatments for common mental health issues such as stress, anxiety and depression. Anyone accessing this service will need to be registered with a GP in York. Individuals can self-refer by completing their online referral form. Once submitted, someone should get in contact to complete an assessment and discuss the treatment options available. 

IAPT York and Selby

IAPT online referral form

Urgent/out-of-hours support 

If a student is at risk and/or immediate danger, please click on the link for crisis contact details. urgent and/or out-of-hours support services.

If you are uncertain of the risk and need advice, you can contact the Open Door Team (Available Monday-Friday 9am-9pm during term time and 10am-5pm out of term time). 

 Urgent/out-of-hours support


UoY Health and Wellbeing support page

UoY pages on help and support for health

UoY Health and Wellbeing Support

Mental Health and Wellbeing in York

This pdf booklet provides a comprehensive guide to mental health and wellbeing support in York.  It is something you could use to help signpost a student or it could be share with a student  

Mental Health and Wellbeing in York PDF

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