IT resources

Owned by Ailish Byrne
Last updated: 05 Aug, 2020
3 min read


https://subjectguides.york.ac.uk/staff-skills/working-remotely

UoY digital skills page including IT guidance for working from home, including tutorials on how to use key online platforms for communication and file sharing. 

Google: Hangout Meet

Google Hangouts is a simple way of conducting video meetings with up to 25 participants, as well as screen sharing. The subject guide contains instructions on:

  • Scheduling and joining a Hangouts Meet
  • Getting your camera and microphone working
  • Working remotely with Google Meets
  • Hints and Tips


Visual tutorials for using Google Drive and Google Forms can be found on the University of York Information Services youtube channel:

https://www.youtube.com/user/YorkInformation/videos


Zoom

Zoom is a video conferencing tool that allows users to meet online. The platform allows multiple users to communicate via video, audio, or live-chat, screen-share, and share control of a shared screen. The desktop app contains additional features, such as virtual whiteboards, breakout rooms and custom backgrounds.

The subject guide provides:



Health Sciences Remote Desktop Access

The remote virtual desktop has the same look and feel as a managed University PC, and you can access your filestore and commonly used software. This allows access to a Health Sciences remote desktop directly instead of going through the webvpn.

https://www.york.ac.uk/it-services/services/vds/virtual-desktop/

If you have issues connecting to the virtual desktop contact IT support on phone: +44 (0)1904 323838 or email: itsupport@york.ac.uk


Below are guidance documents to how to access the virtual desktop in general (left) or on a Mac (right).




Downloadable programmes

As a university employee you have access to download all the latest versions of lots of computer programmes including all MS Office, Endnote, and SPSS / STATA etc.

https://www.york.ac.uk/it-services/software/ 

Slack

Slack is a chat service used by a number of groups and departments. The subject guide contains:


IT help contacts
VPN web portal

The VPN lets you access university and external services that are normally only available when on campus. These include:

  • Filestore
  • Restricted web apps - applications which normally require you to be on campus to use them, eg MyView
  • Terminal sessions - SSH sessions to machines on campus, and remote desktop sessions to Windows machines 
  • Licence servers - enables use of software that requires access to the University's licence servers 
  • External services that require the user to be at York such as journal website

Link to access the VPN: https://www.york.ac.uk/it-services/services/vpn/#tab-1

If you have issues connecting to the VPN contact IT support on phone: +44 (0)1904 323838 or email: itsupport@york.ac.uk

Circuit Calling

Circuit makes your University phone number portable - allowing you to make and receive calls on a computer, smartphone or tablet. You can dial an internal extension and national or international numbers without disclosing your personal number.


Blackboard

Blackboard Collaborate Ultra is integrated into the VLE. Collaborative sessions can be launched from the VLE and the software is resilient, coping with large numbers of active participants.