To navigate these pages, you can either click on the links below or follow the links in the pages. To go to the Dashboard, click on the word 'Confluence' above.

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# Introduction to the York Wiki Service

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# What is the wiki?

Welcome to the York Wiki Service. A wiki is a collection of editable web pages that is built up over time by individuals or teams of people. A more detailed description of a wiki can be found on Wikipedia.

The York Wiki Service runs on the widely-used wiki platform 'Confluence' and is centrally managed by IT Services. The wiki is secure and regular backups are taken.

Any member of staff can create wiki spaces for themselves or their groups. View access can also be granted to students. You can use a wiki to create documentation, develop content or share notes. One of the great features of a wiki is that it's quick and easy to add and change content. Wikis are often informal, and their structure can evolve rather than being designed from the beginning.

Each version of a wiki page is stored, so you can always see the history of a page and restore a previous version if required. You can make your wiki public or restrict it to specific groups.

Have a browse through the Space directory (click on Spaces above) to see some examples of wikis at York.

# Statistics

You can see some basic statistics on how many times your wiki space has been viewed or edited by going to Space tools then Activity.

Contents

## Space Index

 0-9 ... 0 A ... 3 B ... 0 C ... 0 D ... 1 E ... 2 F ... 0 G ... 1 H ... 0 I ... 1 J ... 0 K ... 0 L ... 0 M ... 0 N ... 0 O ... 0 P ... 0 Q ... 0 R ... 0 S ... 4 T ... 0 U ... 0 V ... 0 W ... 1 X ... 0 Y ... 0 Z ... 0 !@#$... 0 #### 0-9 #### A Page: A sample 'How do I ...?' page Here's an example of what a 'How do I ...?' page might look like. This one is a quick reference guide for staff on how to do and find things. You could include a child page similar to this in your departmental wiki, with live links to other pages or relev Page: A sample committee or project wiki Here's an example of a possible layout for a committee or project wiki which can be adapted as required. You might also find it useful to create a Google Team Drive for your committee or project for storing your documents. Google documents can then be lin Page: A sample departmental wiki Here's an outline of what a departmental wiki or intranet might look like. You could add a welcome message here. Add a child page for each of the main topics below, and then to each of those child pages, add further child pages for the sub-topics. Make th #### B #### C #### D Page: Dashboard Intro Text A wiki is a collection of pages that everyone can edit. You can use a wiki to create documentation, develop content or share notes. One of the most important features of a wiki is that every document is a living document, and because the pages are easy to #### E Page: Enhancing your pages The default wiki settings will get you started, but here are a few more ideas you might like to try out ... Confluence Documentation Confluence Documentation Home https://confluence.atlassian.com/conf66/confluence-server-documentation-943961459.html Add a Page: Examples of panels You can enhance the appearance of your wiki page by using panels. Below are some examples of panels which you could adapt for use on your pages. The text in the panels shows which settings you need to change to achieve that appearance (leaving the other s #### F #### G Page: Getting started Some introductory guidance on creating wiki spaces, wiki pages, layouts and formatting text to get you started. 1. The basics For an overview of Confluence wiki spaces, pages, blogs and other features, have a look at the 'Get started' section at: Confluen #### H #### I Home page: Introduction to the York Wiki Service What is the wiki? Welcome to the York Wiki Service. A wiki is a collection of editable web pages that is built up over time by individuals or teams of people. A more detailed description of a wiki can be found on Wikipedia https://en.wikipedia.org/wiki/Wi #### J #### K #### L #### M #### N #### O #### P #### Q #### R #### S Page: Sample committee meetings page You could have your agendas and minutes as wiki pages, or as Google documents which can then be linked to from your wiki pages with access to them controlled via Google. Year Date of meeting Agenda Minutes Other documents 2018-19 Tuesday 2 July 2019, 10am Page: Setting wiki permissions Some important points on who should have access to your wiki pages ... Each space has its own permissions so when you’ve created your wiki space, you need to think about who should have access to it. For example, should your wiki be publicly visible, or r Page: Some examples of wikis Need inspiration? Here are some wiki examples ... Some examples Here are a couple of examples of how you might use the wiki to present information: A departmental intranet A committee or project wiki Space directory Have a browse through the Space directo Page: Some more features to try A few more features to try ... Blogs A blog can be a useful way of bringing items to the attention of your readers. You can display a link to your blog at the top of your sidebar (see left for an example) or embed your blog elsewhere on your pages using t #### T #### U #### V #### W Page: Wiki top tips Use your wiki as a central information repository (for example an intranet or a project wiki) and include signposts and links to documents stored elsewhere, for example in Google Shared Drives and on websites. Plan your wiki before you start creating it. #### X #### Y #### Z #### !@#$

These pages do not provide detailed instructions for carrying out wiki tasks; instead they are intended to give an idea of what the wiki is, how it can be used, and how to get started with it. Links to the relevant Confluence help pages have been provided where relevant.

# Getting started

For an introduction on how to create a wiki and add pages, see:

Once you've created your pages, here are some suggestions on how to make your information look more appealing and easier to read:

# Some more features to try

Confluence has a wealth of features to explore. Here are just some of them:

# Setting wiki permissions

When you create a wiki you'll need to think about who should be able to view and edit your pages: you can make them public for the whole world to read or restrict them to students, staff, or specific groups. For further information, see:

A few suggestions:

• Click on Save for later at the top of the page to add that page to your list of favourites. To see your 'Saved for later' list, click on the login button at the top right.
• You can 'watch' a page or a whole wiki space. Just click on Watch to keep updated of changes. You can also add other names here if you want them to watch your space.
• To see the available keyboard shortcuts, click on the question mark at the top right.

# What could I use the wiki for?

People often use wikis for ...
• intranets
• project and meeting management, including agendas, minutes and work plans
• documentation and procedures
• knowledge bases
• group collaboration on a particular subject
• personal notebooks

# Some examples

Here are a couple of examples of how you might use the wiki to present information:

# Regulations and policies

Wiki users are required to comply with the relevant University regulations and policies including

# Help and support

For further information, see: